Terms of service

Overview

This website is operated by SnuggyDay. Throughout the site, the terms “we,” “us,” and “our” refer to SnuggyDay. By visiting our website, browsing our store, or purchasing from us, you agree to be bound by the following Terms of Service, together with any additional policies referenced on this website, including our Shipping Policy, Return Policy, and Privacy Policy.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not access the website or use our services.

We may update, modify, or replace any part of these Terms from time to time by posting updates on this page. Your continued use of the website after any updates are posted means you accept those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

Section 1 Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products, website, or services for any unlawful or unauthorized purpose. You must not transmit viruses, malware, or any code that may damage or disrupt the website or service.

Any breach of these Terms may result in termination of your access to our services.

Section 2 General Conditions
We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, copy, sell, resell, or exploit any portion of our website, products, content, or services without our written permission.

Some information you provide, excluding payment information, may be transferred over different networks and adapted to meet technical requirements. Payment information is encrypted during transfer.

Section 3 Product Information
We do our best to display product descriptions, colors, images, dimensions, and details as accurately as possible. However, we cannot guarantee that your screen will display colors exactly as they appear in real life.

Product descriptions, pricing, availability, and promotions may be changed at any time without notice.

Certain products may be available exclusively online and may have limited quantities. Returns and exchanges are subject to our Return Policy.

Section 4 Pricing and Service Changes
Prices for our products may change without notice. We reserve the right to modify, suspend, or discontinue any product, service, or part of the website at any time without notice. We are not liable to you or any third party for any price changes, product changes, service interruptions, or discontinued items.

Section 5 Orders, Billing, and Account Information
We reserve the right to refuse, cancel, or limit any order placed with us. This may include orders placed by the same customer account, credit card, billing address, or shipping address.

If we need to change or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at checkout.

You agree to provide accurate, current, and complete purchase and account information. You are responsible for keeping your account details, email address, payment information, and shipping information up to date.

For more details, please review our Return Policy and Shipping Policy.

Section 6 Shipping and Delivery
Shipping times are estimates only and may vary depending on carrier delays, weather, address accuracy, customs processing, or other circumstances outside our control.

Once an order has been handed to the carrier, delivery timing is managed by the carrier. We are not responsible for delays caused by incorrect addresses, failed delivery attempts, customs inspections, or carrier-related issues.

International orders may be subject to duties, taxes, customs fees, or local import charges. These charges are determined by the customer’s local authorities and are the customer’s responsibility.

Section 7 Returns and Exchanges
Returns and exchanges are handled according to our Return Policy.

Items must meet the return eligibility requirements stated in our Return Policy. We reserve the right to deny returns that are used, washed, damaged, stained, altered, missing original packaging, or otherwise ineligible.

Shipping fees, customs duties, taxes, and import charges are generally non-refundable unless otherwise required by law.

Section 8 Accuracy of Website Information
We aim to keep the information on our website accurate and current, but we do not guarantee that all information is always complete, accurate, or up to date.

The information on this website is provided for general use only. Any reliance on the material on this site is at your own risk. We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been placed.

Section 9 Optional Tools and Third-Party Services
We may provide access to third-party tools, apps, payment providers, shipping platforms, or other services. These tools are provided by third parties and may be subject to their own terms and policies.

We are not responsible for third-party tools, websites, services, or content. Your use of third-party tools is at your own risk.

Section 10 Third-Party Links
Our website may include links to third-party websites. These links are provided for convenience only.

We are not responsible for reviewing or evaluating third-party websites, and we are not liable for any content, products, services, or transactions involving third-party websites. Please review third-party policies carefully before engaging in any transaction with them.

Section 11 User Comments, Reviews, and Submissions
If you submit reviews, photos, feedback, suggestions, ideas, or other content to us, you agree that we may use, edit, publish, translate, distribute, and display that content in any format, unless otherwise prohibited by law.

You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, or other proprietary rights.

You must not submit unlawful, abusive, misleading, defamatory, obscene, or harmful content, or content containing viruses or malware.

We reserve the right to remove or edit content that we determine to be inappropriate, misleading, unlawful, or in violation of these Terms.

Section 12 Personal Information
Your submission of personal information through our store is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Section 13 Prohibited Uses
You may not use our website, products, or services:
for any unlawful purpose;
to violate any laws or regulations;
to infringe upon our intellectual property rights or the rights of others;
to harass, abuse, insult, harm, defame, threaten, or discriminate against others;
to submit false or misleading information;
to upload or transmit viruses, malware, or harmful code;
to collect or track the personal information of others;
to spam, phish, scrape, crawl, or interfere with the security of the website;
or for any obscene, fraudulent, or harmful purpose.

We reserve the right to terminate your access to our website or services if you violate these prohibited uses.

Section 14 Disclaimer of Warranties
We do not guarantee that your use of our website or services will be uninterrupted, timely, secure, or error-free. Our website, products, and services are provided “as is” and “as available,” unless otherwise stated by us.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Section 15 Limitation of Liability
To the fullest extent permitted by law, SnuggyDay and our owners, directors, employees, partners, suppliers, service providers, and affiliates shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our website, services, or products.

This includes, but is not limited to, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages.

In jurisdictions where limitations of liability are not permitted, our liability shall be limited to the maximum extent allowed by law.

Section 16 Indemnification
You agree to indemnify and hold harmless SnuggyDay, our owners, employees, partners, suppliers, service providers, and affiliates from any claim or demand, including reasonable attorneys’ fees, arising from your breach of these Terms or your violation of any law or third-party rights.

Section 17 Severability
If any part of these Terms is found to be unlawful, void, or unenforceable, that part will still be enforceable to the fullest extent permitted by law. The unenforceable portion will be considered removed, and the remaining provisions will continue to apply.

Section 18 Termination
These Terms remain effective unless terminated by either you or us. You may stop using our website and services at any time.

We may terminate or suspend your access to our website or services if we believe you have violated these Terms. You will remain responsible for any amounts owed up to the date of termination.

Section 19 Entire Agreement
These Terms, together with any policies posted on our website, constitute the full agreement between you and SnuggyDay regarding your use of our website and services.

Our failure to enforce any part of these Terms does not waive our right to enforce it later.

Section 20 SMS / Mobile Message Marketing
Only include this section if you actually plan to use SMS marketing.

By opting in to receive SMS or mobile messages from SnuggyDay, you agree to receive recurring marketing messages at the phone number you provide. Consent is not required as a condition of purchase.

Message frequency may vary. Standard message and data rates may apply.
You may opt out at any time by replying STOP to any SMS message from us. You may receive a final message confirming your opt-out.

For help, reply HELP or contact us at hello@snuggyday.com.

You must be at least 13 years old to use or engage with our SMS program. If you are between 13 and the age of majority in your jurisdiction, you must have permission from a parent or legal guardian.

Section 21. Governing Law
These Terms of Service and any separate agreements through which we provide products or services shall be governed by and interpreted in accordance with the laws.

You need to fill this in before publishing. If your company is registered in the U.S., this is usually the state of registration. If it is not a U.S. entity, check with your legal advisor before completing this section.

Section 22 Changes to Terms of Service
You can review the most current version of these Terms at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes.
Your continued use of the website after any changes are posted means you accept those changes.

Section 23 Contact Information
Questions about these Terms of Service should be sent to us at:
hello@snuggyday.com